/* @layer-wrapped:overrides */
/*
 * Helpdesk - Kanban board (Onda 3 da reorganizacao CSS).
 * Extraido de layout-overrides.css em 2026-05-08. Preserva @layer overrides
 * para nao alterar precedencia do que ja existia. Migracao incremental
 * para layers menos privilegiadas (pages) fica para Onda 4 organica.
 */
@layer overrides {
/* 2026-04-19 Premium Helpdesk Kanban card pass 2 */
.helpdesk-workspace-board .helpdesk-ticket-card {
  position: relative;
  isolation: isolate;
  gap: 0.68rem !important;
  min-height: 138px !important;
  padding: 0.88rem 0.92rem 0.82rem 1rem !important;
  border-radius: 22px !important;
  border-color: rgba(226, 232, 240, 0.92) !important;
  background:
    radial-gradient(circle at 100% 0%, rgba(37, 99, 235, 0.07), transparent 34%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.99), rgba(248, 250, 252, 0.98)) !important;
  box-shadow:
    0 1px 0 rgba(255, 255, 255, 0.95) inset,
    0 18px 34px rgba(15, 23, 42, 0.065) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  border: 1px solid rgba(255, 255, 255, 0.72);
  pointer-events: none;
  z-index: -1;
}

.helpdesk-workspace-board .helpdesk-ticket-card:hover {
  transform: translateY(-2px) !important;
  border-color: rgba(37, 99, 235, 0.24) !important;
  background:
    radial-gradient(circle at 100% 0%, rgba(37, 99, 235, 0.1), transparent 36%),
    linear-gradient(180deg, rgba(255, 255, 255, 1), rgba(248, 250, 252, 0.99)) !important;
  box-shadow:
    0 1px 0 rgba(255, 255, 255, 0.96) inset,
    0 24px 42px rgba(15, 23, 42, 0.11) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card::before {
  left: 0.44rem !important;
  top: 0.78rem !important;
  bottom: 0.78rem !important;
  width: 4px !important;
  box-shadow:
    0 0 0 1px rgba(255, 255, 255, 0.55),
    0 8px 18px rgba(15, 23, 42, 0.12);
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-low::before { background: linear-gradient(180deg, #60a5fa, #2563eb) !important; }
.helpdesk-workspace-board .helpdesk-ticket-card.is-medium::before { background: linear-gradient(180deg, #fbbf24, #d97706) !important; }
.helpdesk-workspace-board .helpdesk-ticket-card.is-high::before { background: linear-gradient(180deg, #fb923c, #ea580c) !important; }
.helpdesk-workspace-board .helpdesk-ticket-card.is-critical::before { background: linear-gradient(180deg, #fb7185, #dc2626) !important; }

.helpdesk-workspace-board .helpdesk-ticket-head {
  gap: 0.48rem !important;
}

.helpdesk-workspace-board .helpdesk-ticket-topline {
  min-height: 1.7rem;
  align-items: center !important;
  gap: 0.52rem !important;
}

.helpdesk-workspace-board .helpdesk-ticket-ref {
  min-width: 0;
}

.helpdesk-workspace-board .helpdesk-ticket-card .helpdesk-ticket-number {
  display: inline-flex;
  align-items: center;
  min-height: 1.55rem;
  padding: 0 0.52rem;
  border-radius: 999px;
  border: 1px solid rgba(203, 213, 225, 0.82);
  background: rgba(248, 250, 252, 0.86);
  color: #475569 !important;
  font-size: 0.68rem !important;
  letter-spacing: 0.075em !important;
}

.helpdesk-workspace-board .helpdesk-ticket-badges {
  margin-left: auto;
  display: inline-flex;
  align-items: center;
  gap: 0.36rem;
  min-width: 0;
}

.helpdesk-workspace-board .helpdesk-ticket-priority-badge {
  display: none !important;
}

.helpdesk-workspace-board .helpdesk-ticket-kind-badge {
  min-height: 1.55rem !important;
  padding: 0 0.52rem !important;
  border-color: rgba(37, 99, 235, 0.16) !important;
  background: rgba(239, 246, 255, 0.92) !important;
  color: #1d4ed8 !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.75);
}

.helpdesk-workspace-board .helpdesk-ticket-head h4 {
  margin: 0 !important;
  color: #0f172a !important;
  font-size: 0.98rem !important;
  font-weight: 850 !important;
  letter-spacing: -0.026em !important;
  line-height: 1.24 !important;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.helpdesk-workspace-board .helpdesk-ticket-meta {
  gap: 0.38rem !important;
  padding-top: 0.06rem;
}

.helpdesk-workspace-board .helpdesk-ticket-meta-item {
  grid-template-columns: 1.1rem minmax(0, 1fr) !important;
  gap: 0.48rem !important;
  align-items: center;
  min-height: 1.55rem;
  padding: 0.12rem 0.38rem 0.12rem 0.18rem;
  border-radius: 12px;
  background: rgba(248, 250, 252, 0.64);
}

.helpdesk-workspace-board .helpdesk-ticket-meta-item i {
  display: inline-grid;
  place-items: center;
  width: 1.1rem;
  height: 1.1rem;
  border-radius: 8px;
  background: rgba(226, 232, 240, 0.66);
  color: #64748b !important;
  font-size: 0.68rem;
}

.helpdesk-workspace-board .helpdesk-ticket-meta-item span {
  color: #475569 !important;
  font-size: 0.78rem !important;
  font-weight: 700 !important;
  letter-spacing: -0.01em;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] {
  border-color: rgba(251, 146, 60, 0.24) !important;
}

/* Linha de "Responsável" do card kanban — terceiro meta-item.
   Forca-se display:grid pra garantir visibilidade independente de overrides
   de outras camadas. Cada uma das 3 linhas (empresa/solicitante/responsavel)
   ocupa uma row do grid pai (.helpdesk-ticket-meta). */
.helpdesk-ticket-meta-item.helpdesk-ticket-meta-item--assignee {
  display: grid !important;
  grid-template-columns: 0.85rem minmax(0, 1fr) !important;
  align-items: center !important;
  visibility: visible !important;
  opacity: 1 !important;
  min-width: 0;
  max-width: 100%;
  box-sizing: border-box;
}

/* Quando o ticket NAO tem responsavel, destaca apenas com cor de texto
   (laranja). Sem borda nem fundo — visual mais limpo. */
.helpdesk-ticket-meta-item.helpdesk-ticket-meta-item--assignee.is-unassigned {
  color: #c2410c;
  overflow: hidden;
}

.helpdesk-ticket-meta-item.helpdesk-ticket-meta-item--assignee.is-unassigned i {
  color: #ea580c;
}

/* Texto de cada meta-item (empresa, solicitante, responsavel) sempre
   trunca em uma linha com ellipsis — strings longas nao quebram o card. */
.helpdesk-workspace-board .helpdesk-ticket-card .helpdesk-ticket-meta-item > span:last-child {
  overflow: hidden !important;
  text-overflow: ellipsis !important;
  white-space: nowrap !important;
  display: block !important;
  min-width: 0 !important;
}

/* Subjects com strings longas sem espaco (ex: "ddddddddddd") quebravam o
   layout do card horizontalmente. Forcamos quebra + clamp em 2 linhas. */
.helpdesk-workspace-board .helpdesk-ticket-card .ticket__title {
  margin: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow-wrap: anywhere;
  word-break: break-word;
  min-width: 0;
}

/* Garante que o card nunca extrapola horizontalmente — qualquer descendente
   com conteudo nao-quebravel fica clipado/elipsado. */
.helpdesk-workspace-board .helpdesk-ticket-card {
  overflow: hidden !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card .helpdesk-ticket-meta-item span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  display: block;
}

.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] .helpdesk-ticket-meta-item:last-child i,
.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] .helpdesk-ticket-meta-item:last-child span {
  color: #c2410c !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-internal-task {
  background:
    radial-gradient(circle at 100% 0%, rgba(14, 165, 233, 0.12), transparent 34%),
    linear-gradient(180deg, rgba(239, 246, 255, 0.99), rgba(224, 242, 254, 0.92)) !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-card {
  background:
    radial-gradient(circle at 100% 0%, rgba(96, 165, 250, 0.14), transparent 34%),
    linear-gradient(180deg, rgba(15, 23, 42, 0.98), rgba(30, 41, 59, 0.96)) !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-card .helpdesk-ticket-number,
:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-meta-item {
  border-color: rgba(51, 65, 85, 0.86);
  background: rgba(15, 23, 42, 0.48);
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-head h4 {
  color: #f8fafc !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-meta-item span {
  color: #cbd5e1 !important;
}

/* 2026-04-19 Premium Helpdesk Kanban compact card pass */
.helpdesk-workspace-board .helpdesk-column-list {
  gap: 0.58rem !important;
}

/* Cards do kanban: tom azul muito leve traz mais identidade ao quadro
   sem competir com os internos (lilas, marcador esquerdo + tom mais quente). */
.helpdesk-workspace-board .helpdesk-ticket-card {
  gap: 0.5rem !important;
  flex: 0 0 auto !important;
  flex-shrink: 0 !important;
  /* min-height removido: estava capando o card em 120px porque a
     column-list (display:grid) media o min-height como tamanho real,
     impedindo o card de crescer pra 3a linha de meta. */
  height: auto !important;
  padding: 0.85rem 0.9rem 0.85rem 1rem !important;
  border-radius: 17px !important;
  /* overflow no NIVEL DO CARD precisa ser visible: overflow:hidden na
     altura clipava o 3o meta-item (Responsavel) quando o card mantinha
     min-height fixo (120px) por algum calculo de layout do flex parent.
     O clip horizontal e feito nas regras filhas (.ticket__title com
     line-clamp + .helpdesk-ticket-meta-item span com text-overflow). */
  overflow: visible !important;
  border-color: rgba(191, 219, 254, 0.55) !important;
  background:
    linear-gradient(180deg, rgba(239, 246, 255, 0.92), rgba(219, 234, 254, 0.45)) !important;
  box-shadow:
    0 1px 0 rgba(255, 255, 255, 0.92) inset,
    0 10px 22px rgba(15, 23, 42, 0.055) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card:hover {
  transform: translateY(-1px) !important;
  border-color: rgba(37, 99, 235, 0.32) !important;
  background:
    linear-gradient(180deg, rgba(239, 246, 255, 1), rgba(219, 234, 254, 0.65)) !important;
  box-shadow:
    0 1px 0 rgba(255, 255, 255, 0.96) inset,
    0 16px 28px rgba(15, 23, 42, 0.09) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card::after {
  display: none !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card::before {
  left: 0.42rem !important;
  top: 0.72rem !important;
  bottom: 0.72rem !important;
  width: 3px !important;
  border-radius: 999px !important;
  box-shadow: none !important;
  background: linear-gradient(180deg, #60a5fa, #2563eb) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-internal-task::before {
  background: linear-gradient(180deg, #c026d3 0%, #80078f 54%, #4a044e 100%) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-internal-task {
  border-color: rgba(192, 38, 211, 0.20) !important;
  background:
    radial-gradient(circle at 100% 0%, rgba(192, 38, 211, 0.10), transparent 38%),
    linear-gradient(180deg, rgba(250, 245, 255, 0.98), rgba(243, 232, 255, 0.95)) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-internal-task:hover {
  border-color: rgba(192, 38, 211, 0.34) !important;
  background:
    radial-gradient(circle at 100% 0%, rgba(192, 38, 211, 0.14), transparent 38%),
    linear-gradient(180deg, rgba(250, 245, 255, 1), rgba(243, 232, 255, 0.98)) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-head {
  gap: 0.34rem !important;
}

.helpdesk-workspace-board .helpdesk-ticket-topline {
  display: flex !important;
  align-items: center !important;
  gap: 0.42rem !important;
  min-height: 1.18rem !important;
}

.helpdesk-workspace-board .helpdesk-ticket-ref {
  display: inline-flex !important;
  align-items: center !important;
  min-width: 0;
  margin-right: auto;
}

.helpdesk-workspace-board .helpdesk-ticket-card .helpdesk-ticket-number {
  display: inline !important;
  min-height: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
  color: #64748b !important;
  font-size: 0.9rem !important;
  font-weight: 400 !important;
  letter-spacing: -0.01em !important;
  line-height: 1 !important;
  text-transform: none !important;
}

.helpdesk-workspace-board .helpdesk-ticket-badges {
  margin-left: 0 !important;
  gap: 0.28rem !important;
  flex: 0 0 auto;
}

.helpdesk-workspace-board .helpdesk-ticket-priority-badge {
  display: none !important;
}

.helpdesk-workspace-board .helpdesk-ticket-priority-indicator {
  display: inline-flex;
  width: 0.66rem;
  height: 0.66rem;
  flex: 0 0 0.66rem;
  margin-left: auto;
  border-radius: 999px;
  background: #f59e0b;
  box-shadow:
    0 0 0 3px rgba(245, 158, 11, 0.12),
    0 2px 7px rgba(15, 23, 42, 0.16);
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-low .helpdesk-ticket-priority-indicator {
  background: #3b82f6;
  box-shadow:
    0 0 0 3px rgba(59, 130, 246, 0.12),
    0 2px 7px rgba(37, 99, 235, 0.18);
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-medium .helpdesk-ticket-priority-indicator {
  background: #f59e0b;
  box-shadow:
    0 0 0 3px rgba(245, 158, 11, 0.14),
    0 2px 7px rgba(180, 83, 9, 0.18);
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-high .helpdesk-ticket-priority-indicator {
  background: #f97316;
  box-shadow:
    0 0 0 3px rgba(249, 115, 22, 0.14),
    0 2px 7px rgba(194, 65, 12, 0.18);
}

.helpdesk-workspace-board .helpdesk-ticket-card.is-critical .helpdesk-ticket-priority-indicator {
  background: #dc2626;
  box-shadow:
    0 0 0 3px rgba(220, 38, 38, 0.16),
    0 2px 8px rgba(185, 28, 28, 0.22);
}

.helpdesk-workspace-board .helpdesk-ticket-kind-badge {
  /* So o icone, formato pill compacto, ancorado no canto inferior direito */
  position: absolute !important;
  right: 0.55rem !important;
  bottom: 0.55rem !important;
  margin: 0 !important;
  width: 22px !important;
  height: 22px !important;
  min-height: 0 !important;
  padding: 0 !important;
  border-radius: 999px !important;
  border-color: rgba(128, 7, 143, 0.22) !important;
  background: rgba(250, 245, 255, 0.96) !important;
  color: #80078f !important;
  pointer-events: none;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 0.62rem !important;
}

.helpdesk-workspace-board .helpdesk-ticket-head h4 {
  margin: 0 !important;
  color: #111827 !important;
  font-size: 0.94rem !important;
  font-weight: 500 !important;
  letter-spacing: -0.015em !important;
  line-height: 1.23 !important;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.helpdesk-workspace-board .helpdesk-ticket-meta {
  gap: 0.22rem !important;
  padding-top: 0 !important;
}

.helpdesk-workspace-board .helpdesk-ticket-meta-item {
  display: grid !important;
  grid-template-columns: 0.78rem minmax(0, 1fr) !important;
  align-items: center !important;
  gap: 0.36rem !important;
  min-height: 1.15rem !important;
  padding: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
}

.helpdesk-workspace-board .helpdesk-ticket-meta-item i {
  width: 0.78rem !important;
  height: 0.78rem !important;
  border-radius: 0 !important;
  background: transparent !important;
  color: #94a3b8 !important;
  font-size: 0.66rem !important;
}

.helpdesk-workspace-board .helpdesk-ticket-meta-item span {
  color: #64748b !important;
  font-size: 0.76rem !important;
  font-weight: 500 !important;
  letter-spacing: -0.005em !important;
  line-height: 1.18 !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] {
  border-color: rgba(226, 232, 240, 0.88) !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] .helpdesk-ticket-meta-item:last-child {
  background: transparent !important;
}

.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] .helpdesk-ticket-meta-item:last-child i,
.helpdesk-workspace-board .helpdesk-ticket-card[data-assignment="unassigned"] .helpdesk-ticket-meta-item:last-child span {
  color: #c2410c !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-card,
:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-card.is-internal-task {
  border-color: rgba(51, 65, 85, 0.86) !important;
  background:
    linear-gradient(180deg, rgba(15, 23, 42, 0.98), rgba(30, 41, 59, 0.96)) !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-card .helpdesk-ticket-number,
:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-meta-item {
  border: 0 !important;
  background: transparent !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-head h4 {
  color: #e5e7eb !important;
}

:root[data-theme-mode="dark"] .helpdesk-workspace-board .helpdesk-ticket-meta-item span {
  color: #94a3b8 !important;
}

}